CLASS 3 LEAD MANAGEMENT: How do I contact leads?
Class Agenda
Topics Covered:
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Making the First Call
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The Predictable Human Dynamic
Learning Objectives:
Making the First Call
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Learn the techniques of managing a successful cold call
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Understand the 4 approaches of finding customer contact information
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Know the techniques of using voice mail as a prospecting tool
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Practice the 9 key elements of opening a live cold call
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Learn how to develop rapport over the phone
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Review a cold call case study
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Know the best times to call your prospects
The Predictable Human Dynamic
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Appreciate how prospects behave in predictable ways
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Know and understand the skills of persuasion
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Develop a successful prospecting formula
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Understand the 10 success tactics to better prospecting calls Increase your return on time invested
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Know the SMART model for setting prospecting goals
Class Lesson VIDEO
How to complete the Assignment VIDEO
Social Style Assessment
Download the Social Style Assessment
Replay Class
Unique Password Protection for Managers
Assignment 3
Activity 6
Activity 7
Activity 8
Assignment Received, Reviewed and Completed
Received: All assignments must be submitted no later than Tuesday @ 5pm EST
Reviewed with Comments: Instructor will send comments back to you by email by Tuesday of the following week.
Completed: When Sales Activity is checked off on the Wall of Fame. Click here to check assignment status. WALL OF FAME
Note: Assignment deposits (Received) will be posted the following business day.
Activity 3
Resources
Read pages 14-26